Smart Valet Parking App
An Uber-like digital platform connecting car owners with valet drivers, ensuring seamless, transparent, and cashless parking experience with real-time tracking and loyalty programs.
Project Overview
The Challenge
Luxury car owners faced constant challenges finding reliable valet parking at hotels and malls. Traditional valet services were unorganized, lacked transparency, and customers struggled with finding valet personnel quickly, tracking their vehicles, payment hassles, and lack of digital receipts or loyalty programs. Valets lacked structured systems to manage bookings and optimize service efficiency.
Project Details
Category
Mobile App DevelopmentTags
Technologies & Tools
Our Solution
We built Hey Valet, an Uber-like digital platform with dual interfaces for customers and valets. The customer app features map-based parking discovery, booking flow with VIP/Regular packages, real-time vehicle tracking, and loyalty-driven payments. The valet app includes secure onboarding, OTP verification for handovers, status management, and delivery integration. The platform uses microservice architecture with real-time tracking, payment gateways, and comprehensive security measures.
Impressive Results
Hey Valet transformed valet parking into a tech-driven service, providing 100% transparency, reducing waiting times by 70%, and achieving 98% customer satisfaction. The platform created a scalable model replicable across cities, increased revenue for partner businesses through cross-selling opportunities, and provided valuable data insights on parking demand and traffic patterns.
Key Features & Capabilities
Customer Side Features
Map-based parking discovery with distance/time estimates, booking flow with VIP/Regular packages, real-time valet tracking with car return requests, and secure payments with loyalty points redemption and coupon applications.
Valet Side Operations
Secure onboarding with intro screens, dashboard for viewing active bookings with accept/decline options, OTP verification for secure handovers, status updates for parked/in-transit/delivered vehicles, and extended delivery integration.
Real-Time Tracking System
Live valet location tracking using GPS, real-time status updates throughout the parking process, push notifications for important events, and comprehensive audit logs for security and accountability.
Business Model & Revenue
Commission-based model on each booking, subscription plans for businesses, in-app advertising opportunities, and loyalty partnerships with retailers for co-branded offers and cross-selling.
Project Gallery
Hey Valet has revolutionized our hotel's valet service. Our guests now enjoy seamless parking experiences with full transparency and digital convenience. The loyalty program has significantly improved customer retention.
