Laundry Hub CRM
How Clevotics built Laundry Hub, a fully customizable laundry CRM, for Fabby Wash - giving their team an intuitive interface, real-time WhatsApp delivery tracking, and settings their staff can tailor without raising a support ticket.
Results
Effortless
Ease Of Use
Fully custom
Customization
Always visible
Delivery Status
The challenge
Fabby Wash needed a laundry CRM that could keep up with a busy counter and back office alike, without the guesswork their previous software left them with. High on their list: an interface simple enough that cashiers and floor staff wouldn't need much explaining, and confidence that a WhatsApp order update had actually reached the customer - something their prior system never made clear.
Our solution
Clevotics delivered Laundry Hub, a multi-store laundry management CRM built around Fabby Wash's day-to-day operations. The rollout ran in two phases: a 2-month build and go-live, followed by a 1-month refinement pass based directly on Fabby Wash's floor-level feedback. WhatsApp integration was wired in end-to-end, so every order tracking update carries a real delivery status - sent, delivered, or pending - instead of leaving the team guessing. On the settings side, key operational details like billing position and product sorting were made directly customizable, so Fabby Wash can adapt the system to how they work instead of filing a support ticket for it.
The impact
Fabby Wash's team - from cashiers to owners - now runs Laundry Hub without needing much explanation, and describes the interface as some of the best UX and design they've used. Every setting that matters to daily operations, from billing position to product sorting, is customizable directly in the settings page. WhatsApp delivery status finally gives the team, and their customers, a clear answer to whether an order update actually went through.
Work like this is what our Laundry Hub is built for. See how we work across garment care.
Key features & capabilities
Effortless, Intuitive Interface
Cashiers and floor staff picked up Laundry Hub without needing much explanation - a clean, aesthetic UI that gets out of the way of a busy counter.
Every Page Built to Adapt
Billing position, product sorting, and every other key operational detail are customizable directly from the settings page - no support ticket needed to fit the system to how Fabby Wash actually works.
WhatsApp Delivery Status, Finally Visible
Previous software left Fabby Wash guessing whether a WhatsApp order update had reached the customer. Laundry Hub surfaces real delivery status - sent, delivered, or pending - end to end.
Built to the Brief, Not Just to the Feature Request
Fabby Wash shared a high-level idea and Clevotics delivered the detailed UX underneath it - including saying no to requested features that weren't the right fit for the product.
What the client said
Clevotics is one of the best companies we've worked with - they built the software exactly to our needs. We only gave them a high-level idea, and they delivered the best user experience we could have asked for. Even our cashiers and staff are genuinely happy using it, and the interface looks aesthetic. With our previous software, we never knew if a WhatsApp update had actually reached the customer - now we always know the delivery status. Every page is easy to customize, from billing position to product sorting - all the settings that matter to us are right there. Their support has been extraordinary too, they were never afraid to say no when a feature we asked for wasn't the right fit, which we deeply respect. It's been genuinely worth the investment for us.
Owner - Madhu
Fabby Wash
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